This is going to be quite interesting and hilarious too. Most of us are aware of the organization charts that exist in almost every company – no matter its size. In smaller companies, it might be relatively simple, but as the company grows, the org chart (as it is commonly referrer to as) becomes complex.

Now you must be wondering why the heck I am giving you gyaan about org charts! Hold on… What I am talking about is the organization …

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As reported by me earlier, I was facing a really tough time with getting Broadband Connection from AIRTEL. I have sent multiple emails to Airtel and have made numerous calls to their customer care. All was falling on deaf ears and blind eyes… At least that’s what I thought. However, when I finally escalated the matters to 121@airtel.in and nodal.west@airtel.in, things finally started falling in line.

After a few more calls, Airtel finally gave in. I should say, Airtel fell in …

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Airtel Broadband Services lacks the most basic requirements of a great service provider: Customer Satisfaction.

Below is a classic case against Airtel – see hoe Airtel encourages its employees (mainly field executives) to take the extra step to lure customers with “rosy” promises, but miserably fails when it comes to commitment. There have been lot of complaints against Airtel, but the below mentioned case surpasses the rest. It is a classic example of how shameful a reputed service provider company can …

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One incidence can certainly be quoted from India vs Australia [2004] cricket match.

Brad Hogg took wicket of Sachin Tendulkar. At the end of the match Hogg gave that ball to Sachin for his autograph.

Sachin put his sign with one beautiful sentence,

“IT WILL NEVER HAPPEN AGAIN.”

It is history that till today Hogg could not take Sachin’s wicket for the second time.

THATS THE CONFIDENCE & DEDICATION.

HATS OF TO THIS LITTLE MASTER SACHIN.

I was just browsing through my RSS Reader and bumped on to this particular post on BNET blog. I was bowled over by this simple yet to-the-point article which lists TOP 10 jargons commonly used in business circles. These are the terms you’ll often come across in the dicussions of managers, corporate honchos, business leaders. In fact, wannabe MBA’s also speak this language, though their knowledge remains a mystery!!

Constructive confrontation. Defined and promoted by Andy Grove of Intel …

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